Levner Consulting supports PT Telkom Indonesia in developing a Marketing Plan based on a strategic diagnosis derived from the company’s internal audit findings. The project began with assistance in reviewing these findings, followed by problem redefinition, formulation of recommendations, and the design of a Business Process Model to support the effective execution of marketing strategies. This approach enables a more relevant, focused, and systematic transformation of the marketing strategy aligned with existing business processes.
Outcomes & Deliverables
- Assistance in reviewing audit findings related to marketing strategy
- Development of strategic diagnosis and business problem redefinition
- Marketing strategy recommendations based on the diagnostic findings
- Design of a Business Process Model to support strategy implementation
- Consultation and coordination for continuous improvement
Customer Satisfaction Survey PT PLN
Levner Consulting was entrusted to conduct an analysis of the customer satisfaction survey organized by PT PLN Indonesia Geothermal. The project includes in-depth analysis of…
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Customer Satisfaction Survey for Yokke!
Levner Consulting supports PT Mitra Transaksi Indonesia (Yokke!) in conducting a Customer Satisfaction Survey (CSS). The survey covers various strategic services within the FinTech industry,…
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Customer Satisfaction Survey PT Remala Abadi Tbk.
Levner Consulting supported the implementation of a customer satisfaction survey at PT Remala Abadi Tbk (Tachyon Net) to fulfill the ISO 9001:2015 clause related to…
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